FAQ
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Shipping
You should contact support to help you with modifyinh your order.
If you have an account, you can log in to your Schedule 35 account and change your shipping address. If you do not have one, contact the support team.
Same-day delivery is available as an overnight shipping option during checkout.
We ship all over Canada and the U.S. with the exception of US Territories and any APO/FPO address.
We use Canada Post, or USPS to get your orders to your doorstep.
At this time, we don't ship internationally, but we hope to sometime in the near future.
All orders are securely and discretely packed with no way of seeing what is inside and shipped via USPS.
You can check out our return policy here.
We offer free shipping on any order over $300.
Payment
Currently, Do not accept credit card payments. We’re hoping to offer more channels of payment in the future. For now, we do PayPal payments, Zelle Pay, and Cash app payments.
We ship via Canada Post, or USPS, and other major parcel carriers to get your Schedule35's to you as quickly as possible. It typically takes about 2-10 business days from when you order, and you can always track it by visiting your Schedule35's profile, or using the Shipping Confirmation email that we send as soon as your order heads out into the world.
Returns
In order to maintain a level of discretion, we do not accept any returns of product. If you are unsatisfied with your product for any reason, please let us know and we will offer a 100% refund.
Please note, this does not apply to any 10-pack box. All 10-pack boxes are final sale unless determined to be defective.
We try to fill and send your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. Definitely reach out to us with a specific request, and we'll do our best to accommodate. You can reach us via email
Still have a question?
Please contact us for more information.